Information for Retailers
The easiest way to become a retailer is to set up your account through our online retailer portal. Look for the link on the retailer home page.
Yes, as an approved retailer, once your account is set-up you can place orders anytime through the retailer portal.
Yes, once your account is set-up we will send you information about upcoming promotions. In addition, Pet Greens® offers discounts for online orders.
Once your account is established, detailed product and pricing information is readily available.
All of our products are made in either the US or Canada.
No! We have never been subject to recall on any of our products.
Yes, please contact us for a list of distributors in your area.
Cat Grass and Catnip Care Tips
Open the box immediately after you have received your order. Place Cat Grass and Catnip pots in the plastic watering trays and water the plants by pouring about an inch of water into the trays. Place in an area with good light and ventilation, so that it can “green up” and help it to recover from two days in the box. Allow the pots to soak up the water from bottom for one hour. After an hour has passed discard the remaining water. Repeat this watering process twice a week, spritzing will not provide enough hydration for the plants to thrive, so be sure to water from below for an hour twice a week.
Caring for the Cat Grass and Catnip is slightly different. Download Care Tips Sheet (PDF) – for more information on care tips, answers to Customer FAQs and Key Selling Points. You will want to keep these sheets on hand for reference, they will help your team become experts at caring for and selling these unique, live products.
All orders are shipped freight prepaid. NO shipping charges will be added to your invoice.
Live Product orders ship via UPS 2nd Day Air Mon – Wed each week from our greenhouse in So Cal (barring holidays) for delivery Wed – Fri. (note: can only ship within the Continental US)
Packaged products ship via UPS Ground from our warehouse in Missouri.
Within the Continental US only.
2 - 6 days for live product; up to 2 weeks for packaged goods.
Damaged or Incorrect Shipments
Pet Greens does NOT accept returns of damaged shipments. If your shipment arrives damaged please do not refuse delivery or attempt a return, but DO contact us immediately for a reship or credit: call 888-943-2847 x 104 or send an email to email@example.com.
If your shipment arrives and is incorrect please do not refuse delivery or attempt a return, but DO contact us immediately for a reship or credit: call 888-943-2847 x 104 or send an email to firstname.lastname@example.org.